This Privacy Policy (the "Policy") applies to customer data collected and used by Oceanpro Industries Ltd t/a Profish and Captain’s Choice. and its affiliates and certain of our service providers ("Profish"). Please take a moment to read this Policy, which explains your rights with regard to the type of information we collect, how we use that information, whether it is disclosed to third parties, and how it is safeguarded. By accessing our websites, any related subdomains, microsites, or the mobile website (collectively "the Site"), shopping, and purchasing products from Profish, you agree to the terms of this Policy and are granting express consent to the collection and use of your personal information in the manner we describe and for normal business communications.
The practices and policies contained in this Policy are subject to change and may be modified by Profish at any time. Any such material changes will be communicated through the Site and will be applied only to information collected on a go-forward basis. For this reason, Profish encourages you to review this Policy each time you visit the Site. The terms in this Policy replace all previous notices or statements with respect to the same subject matter.
Your privacy is important to us. Profish respects our customers and understands their concerns about the use and security of personal information.
We may collect the following types of information: your name, home address, email address, telephone number, mobile phone number, geographic location and other demographic information, mobile device information, site traffic information, , current and historical purchase and order information. We may track what site you came from, or what site you visit when you leave us. We may track your use of the app. We may collect audio and visual information.
With regards to credit card information, we do not take the information onto our site or in our database at any time. This data collection is completed by authorize.net, click here.
We receive information from and about you in a variety of ways, for example, when you:
We may receive information about you from public sources or third parties. For instance, we may obtain data from other companies, including data brokers, to enhance our existing customer information. We receive information from social media platforms and business partners, including online advertisers and co-sponsors. We gather information about gift recipients for whom you place an order.
We may use automated means to gather general statistical information about you, your computer or device, including IP addresses, browsers, operating systems, domains, device settings, pages viewed, visitor count, goods and services purchased, transactions completed, etc. To facilitate this, we use cookies to store and track information on our websites. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Generally, we use cookies to remind us who you are and enable us to access your account information so you do not have to re-enter it on subsequent Site visits, gather statistical information about usage by registered or unregistered users, research visiting patterns, and display our own enhanced online advertising tailored to your interests. If you disable cookies on your computer, you will not be able to purchase Profish products online.
In addition, we may share personally identifiable information with unaffiliated third parties for any of the following reasons: (1) you request or authorize it, (2) the information is provided to help complete a transaction for you, (3) the information is provided to comply with law, applicable regulations, court orders or subpoenas, to enforce our Terms of Use or other agreements, or to protect our rights, property or safety, or the rights, property or safety of our users or others, (4) the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that we sell assets to another party, customer information may be one of the transferred assets), (5) the information is provided to our agents, outside vendors or service providers to perform functions on our behalf, (6) the third parties provide goods or services that we believe may be of interest to you, or (7) the information is provided to such third parties as otherwise described in this Policy.
Our website analytics partners use this data in an aggregated format to determine how visitors use our Site so we can improve website experiences. In addition, we use this information to better serve you with appropriate and relevant marketing offers.
As part of your business relationship with Profish, you will be asked to supply us with your postal address and/or phone number. Regardless of whether this is a wired or wireless phone number or whether this number is listed on the Do-Not-Call Registry, you consent to being contacted by Profish (and/or its designated agents) at this number, for any purpose (including sales, marketing and promotional offers) and by any means (including autodialed or prerecorded voice calls and text messages made with an automatic telephone dialing system). In this regard, you specifically acknowledge and understand that you may incur, and will bear sole responsibility for, charges related to these incoming calls or messages.
You may also receive periodic mailings from other reputable companies. Your consent to receive such communications is not a condition of purchasing any property, goods, or services from Profish. If you would rather not receive such calls or mailed offers, just login under My Account to change your Contact Preferences. If you do not have an account, you may call or write to let us know your preferences. See the Contact section at the end of this Policy.
Our website is hosted by HostGator. We DO NOT STORE any credit card or credit card related information on any part of our site.
We are committed to preventing others from unauthorized access to the personal information you provide to us, and we maintain procedures and technology designed for this purpose. We take several steps to protect the information we have about you, including but not limited to the following:
You play a significant role in protecting your information. After registering on our Site, you are responsible for protecting the security of your user name and password. You are responsible for any transaction made using your user name and password.
Although we will take reasonable security precautions regarding your personal information, because of the open nature of the Internet, we cannot guarantee that any of your personal information transmitted to or from Profish will be free from unauthorized access or disclosure.
The privacy policy of an advertiser or promotional service appearing at our Site may differ from ours. We encourage you to read that policy before responding to the offer. We are not responsible for the data collection and use practices of nonaffiliated marketing partners to which our Site may link.
As set forth in our Terms of Use, we disclaim any liability for any unauthorized access to, disclosure or damage to, interception of, theft, or loss of any data communications and/or personal information. By using the Site, you acknowledge that you understand and agree to assume these risks.
Because Profish is a purveyor of perishable food products, we must retain data on sales transactions for an extended period of time in order to facilitate any claims or recalls. If you refuse to provide your data to facilitate a transaction, we reserve the right to refuse and reject any attempt by you to make a purchase.
We do not knowingly collect or use personal information from children under 13 without containing verifiable consent from their parents. We have no way of distinguishing the age of individuals who access our website, and so we carry out the same Policy for individuals of all ages. If a child has provided us with personal information without parental or guardian consent, the parent or guardian should contact us to remove the information and opt out of promotional opportunities. For more information about the Children's Online Privacy Protection Act (COPPA), visit the FTC website: www.ftc.gov.
You have the right to request information about your information that we collect. You have the right to object to any processing of your data beyond that necessary to facilitate a purchase or refund transaction, or a product recall. You have the right to object to our use of your information in our direct marketing efforts. You have the right to correct or update your information. If we have your information by virtue of your consent, you have the right to withdraw consent. You have the right to request that your information not be sold.
To update your information, please contact us by telephone 1-800-967-9726 or by email at info@profish.com.
Our mailing address:
Profish - Customer Service
1900 Fenwick Street NW
Washington DC 20002
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